perfect spot for city exploration and park relaxation

during my stay, I found the hotel to be just a short walk from the beautiful Walled City of Cartagena, which is a must-see with its historic landmarks, and it was also very close to the serene Plaza Santo Domingo, where I enjoyed many relaxing afternoons.

The view from our room was simply breathtaking, and the

staff were incredibly welcoming and helpful. However, we did encounter some maintenance issues that needed addressing. Overall, the location made it easy to explore the surroundings, but some cleanliness aspects could use improvement.

I had a lovely time lounging by the beautiful outdoor pool and enjoying a pampering body scrub at the spa. The beachfront access was perfect for relaxing walks, and I loved the cozy vibe it offered. Just be ready for the chilly room temperatures at night! 😊

A friendly staff but many flaws

The friendly staff always greeted us with smiles, creating a warm and welcoming atmosphere. I enjoyed the location, which was easy to explore.

However, the hotel was in dire need of a remodel. My room had old towels, mold in the shower, and the elevator carpet was shabby.

The rooftop bar offers stunning views and an enjoyable ambiance. The room was clean with an amazing ocean view, and the breakfast provided a great variety of options. However, communication issues arose as staff struggled with English, which complicated basic requests. Additionally, flooding in room 1802 created an unsafe environment, making it distressing to use the shower.

We enjoyed exploring the nearby attractions, especially the vibrant local scene and taking part in exciting water activities with my dad and kids. The pool area was decent, allowing us to relax and unwind after our daily adventures.

My wife says that the breakfast options were quite limited and unappetizing, which wasn't ideal for our family.

The hotel had beautiful decoration and a nice panoramic view that took my breath away. The staff was extremely friendly and attentive, making my stay feel special. The dining area was well-kept, adding to the overall pleasant experience.

The maintenance of the infrastructure needs improvement.

I had a lovely time in Cartagena! The view from the rooftop is stunning, and the pool area is just perfect for unwinding after a long day. I was pleasantly surprised by the spacious room and the delicious breakfast options, even if they got a little repetitive!

The view from my room was amazing, offering a amazing ocean panorama. The infinity pool was perfect for sunset selfies, and the massive rooms felt luxurious. the vibe was good, and I loved lounging by the bar.

The games room had fun activities to enjoy. The staff needs better training as their service was inconsistent.

Stunning views and a great rooftop bar

The hotel has a fantastic rooftop bar with breathtaking views and a clean, well-maintained room that made my stay enjoyable. The breakfast offered a wide variety of options, and the staff was incredibly kind and helpful throughout my visit. One area for improvement would be the responsiveness of the front desk during busy hours.